Shipping & Returns

Purchase in Dubai: 


For items in UAE stock, our goods are delivered within 1 to 2 working days within UAE. As soon as the shipment is released, we will send you a notification with a tracking number to the email provided in your order.

For items not in UAE stock, a 10 – 12 weeks delivery time will apply after payment receipt, as per Terms and Conditions. A written confirmation with the expected delivery date will be sent to the customer.



 

Hidden Sound UAE works in close cooperation with its suppliers and the inventory displayed in the online store is automatically adjusted. Should a product nonetheless no longer be available in stock or for supply in the UEA, no delivery will follow, and Hidden Sound UAE may withdraw from the contract. In this case the customer will be fully reimbursed.
 

 

In case that you miss to pick-up the order or miss the timeframe given for pick-up, we will have to charge you any additional costs related to the process of returned/undelivered shipments. Please contact us if you expect a problem with the delivery timeframe. There are options to prolong the delivery time or to redirect to another address. We are happy to support you getting your goods delivered as fast and simple as possible.


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